Disclosing your information to others
What do we collect and use personal information for?
We need to collect and process personal information about you (including your name, your email address, gender and birth date) in order to:
- administer your accounts with us,
- process orders, payments or applications submitted by you,
- customise the service we provide to you,
- administer or otherwise carry out our obligations in relation to any agreement you have with us including in relation to our services and products,
- verify your identity (for example, in the event you are a competition winner),
- anticipate and resolve problems with any services and products supplied to you,
- carry out market research and tracking of sales data, and/or
- send you information about our services and products (if you have chosen to receive such information).
We may automatically collect non-personal information about you such as the type of internet browser you use or the website from which you linked to our website(s). You cannot be identified from this information and it is only used to assist us in providing an effective service on our website(s). We may from time to time supply the owners or operators of third party websites from which it is possible to link to our website(s) with information relating to the number of users linking to our website(s) from their websites. You cannot be identified from this information.
Log files/IP addresses
When you visit our website(s), we may automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our website(s) and to collect broad demographic information for aggregate use.
Information placed on your computer or other device
We may store some information (commonly known as a cookie) on your computer or other device when you look at our website(s). This information facilitates your use of our website(s) and helps us try to provide you with a high standard of service. You can erase or block cookies from your computer or other device if you want to (your help screen or manual should tell you how to do this), but certain Vita Pilates services may not work correctly if you set your browser not to accept cookies.
Third party websites
We are not responsible for the privacy policies and practices of other websites even if you access them using links from our website(s) and recommend that you check the policy of each website you visit.
Improving our service
If you have agreed that we can, staff from Vita may contact you from time to time by e-mail or by telephone in order to get your feedback on the services and products we provide to you.
Information about services and products
We want to be able to provide you with a high standard of service. In order to help us do this, where you have agreed to receive such information, from time to time we may send you details of services and products which we think may be of interest to you.
Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time; please contact us so that we can attend to this. If you have another query relating to your information, please contact us.